Salesbuildr - Partial disruption — Distributor Hub (US & Australia) – Incident details

All systems operational

Partial disruption — Distributor Hub (US & Australia)

Resolved
Major outage
Started 3 months agoLasted 4 hours

Affected

US web application

Major outage from 11:50 PM to 3:50 AM

US API

Major outage from 11:50 PM to 3:50 AM

APAC web application

Major outage from 11:50 PM to 3:50 AM

APAC API

Major outage from 11:50 PM to 3:50 AM

Updates
  • Resolved
    UTC
    Resolved

    Earlier today customers in the United States and Australia may have experienced errors when using distributor-related features (for example searching or retrieving distributor pricing and availability).

    This was caused by a related outage in our European environment that affected a shared Distributor Hub service. Core Salesbuildr functionality in the US and Australia was otherwise unaffected.

    We apologize for the disruption.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.